Citizen Developer
PMI’s Citizen Developer Learning Journey
Citizen Developer Foundation
Expected outcomes
- Learn what Citizen Development (CD) is and its importance
- Learn the benefits it delivers and the role of Citizen Developer’s in today’s business world
What you will be able to do after the course
- Sell the concept of CD to senior team members
- Identify transformation opportunities where CD can be used
- Host an ideation session using different approaches
Caters for
- All individuals in businesses/organizations
- Students
Citizen Developer Practitioner
Expected outcomes
- Apply CD methodology to build safe and scalable applications that improve internal and external operations
What you will be able to do after the course
- Apply a software delivery process tailored to CD initiatives based on complexity and risk
- Assess the suitability of a CD initiative and address any gaps in the organization’s CD capability
- Design applications from other processes, functions, teams, and customers’ perspectives, and visualize a project workflow using flowchart diagrams
- Assess and track the risks and requirements of your project and develop stakeholder and communication management plans
- Avoid the most common application design pitfalls in designing the data model and user experience
Caters for
- SMEs in Marketing, Operations, finance
- Operational & Management Consultants
- Business Analysts
- UX Designers
- Software Developers
- Entrepreneurs
Citizen Developer Business Architect
Expected outcomes
- Facilitate CD projects within an organization in a safe, controlled and compliant manner
- Embed the organizational structures that underpin CD operations
- Learn 5 stages of the Maturity Model with associated roles and responsibilities at each stage
What you will be able to do after the course
- Acquire a knowledge of the components of the operating model and organization’s end-state design that supports and enable the introduction and scaling of CD across an organization
- Manage resistance and influence cultural change when introducing CD practices
- Set up accountability structures to manage CD at the organizational level
- Set up rules for IT and business collaboration to create a safe and scalable CD environment
- Keep track and manage CD initiatives through KPIs and metrics
- Measure the value created from CD initiatives, projects and programs
Caters for
- Line managers
- Project, Program and Portfolio managers
- Agile and scrum specialists
- Enterprise and IT architects
- Team leaders and IT managers
- Business transformation consultants
- Organizational design consultants