Citizen Developer

Developer Learning Journey

Citizen Developer

PMI’s Citizen Developer Learning Journey

Citizen Developer Foundation

Expected outcomes

  • Learn what Citizen Development (CD) is and its importance
  • Learn the benefits it delivers and the role of Citizen Developer’s in today’s business world

What you will be able to do after the course

  • Sell the concept of CD to senior team members
  • Identify transformation opportunities where CD can be used
  • Host an ideation session using different approaches

Caters for

  • All individuals in businesses/organizations
  • Students

Citizen Developer Practitioner

Expected outcomes

  • Apply CD methodology to build safe and scalable applications that improve internal and external operations

What you will be able to do after the course

  • Apply a software delivery process tailored to CD initiatives based on complexity and risk
  • Assess the suitability of a CD initiative and address any gaps in the organization’s CD capability
  • Design applications from other processes, functions, teams, and customers’ perspectives, and visualize a project workflow using flowchart diagrams
  • Assess and track the risks and requirements of your project and develop stakeholder and communication management plans
  • Avoid the most common application design pitfalls in designing the data model and user experience

Caters for

  • SMEs in Marketing, Operations, finance
  • Operational & Management Consultants
  • Business Analysts
  • UX Designers
  • Software Developers
  • Entrepreneurs

Citizen Developer Business Architect

Expected outcomes

  • Facilitate CD projects within an organization in a safe, controlled and compliant manner
  • Embed the organizational structures that underpin CD operations
  • Learn 5 stages of the Maturity Model with associated roles and responsibilities at each stage

What you will be able to do after the course

  • Acquire a knowledge of the components of the operating model and organization’s end-state design that supports and enable the introduction and scaling of CD across an organization
  • Manage resistance and influence cultural change when introducing CD practices
  • Set up accountability structures to manage CD at the organizational level
  • Set up rules for IT and business collaboration to create a safe and scalable CD environment
  • Keep track and manage CD initiatives through KPIs and metrics
  • Measure the value created from CD initiatives, projects and programs

Caters for

  • Line managers
  • Project, Program and Portfolio managers
  • Agile and scrum specialists
  • Enterprise and IT architects
  • Team leaders and IT managers
  • Business transformation consultants
  • Organizational design consultants